Matrix Fund Managers respects your privacy and shall take all reasonable steps to protect your personal information and keep your information confidential.
Personal Information
In the normal course of business, you may provide personal information about yourself and/or it may be collected by Matrix Fund Managers.
Access to your personal information held by Matrix Fund Managers may also be requested by you or third parties. The Promotion of Access to Information Act, No. 2 of 2000, regulates and sets out the procedure for such a request and under what circumstances such access may be refused. For information on or to access the PAIA manual, as well as the prescribed request form and fees payable should you wish to exercise your right of access to information, please refer to the compliance section of the Matrix Fund Managers website www.matrixfundmanagers.co.za
You may correct or update your personal information at any time by e-mailing info@matrixfm.co.za
Use of Information
Personal information is used as is appropriate in the normal course of business to provide the products and services you have requested. Matrix Fund Managers may retain and process any information for purposes of rendering services to you and for the purpose for which it was collected, including to communicate directly with you.
Use of personal information
Personal information is used during our normal course of business to provide the relevant information or services to you as per your request.
We may retain any of this information for the purposes of investment transaction processing and administration, to monitor our website and to communicate with you directly. This allows us to tailor our content and provide you with more relevant information.
Sharing of Information
All personal information supplied to or collected by Matrix Fund Managers is kept strictly confidential and will not be passed on or sold to third parties. Matrix Fund Managers will disclose or report personal information if and when required to do so by law or any regulatory authority, and to our employees or agents who require such information to carry out their duties.
Security of Information
Matrix Fund Managers takes all reasonable steps to protect your personal information, including, where appropriate, the use of encryption technology. Matrix Fund Managers can however not guarantee the security of any information you transmit to us electronically as it is susceptible to interception and monitoring. You shall bear all risk of transmitting information in this manner.
Electronic Communications and Records
By communicating with Matrix Fund Managers by electronic means, you consent to receiving communications electronically and agree that all agreements, notices, disclosures and all other communications transmitted by electronic means satisfies any legal requirement, including but not limited to the requirement that such communication should be “in writing.”
If you require further information about Matrix Fund Managers’ privacy practices, please contact us on info@matrixfm.co.za or +27 21 673 7800.